JUNE HEALTH CALENDAR
National Youth Month
National Blood Donor Month
1 International Children's Day
4 International Day of Innocent Children - Victims of Aggression
5 World Environment Day
7 National Cancer Survivor's Day
14 World Blood Donor Day
15 World Elder Abuse Day
16 Youth Day
15-21 National Epilepsy Week
21 National Epilepsy Day
22-26 National Youth Health Indaba
22-28 SANCA Drug Awareness Week
26 International Day against Drug Abuse and Illicit Drug Trafficking




FEDHEALTH MEDICAL SCHEME

NOTICE IS HEREBY GIVEN THAT THE SEVENTY THIRD ANNUAL GENERAL MEETING OF MEMBERS WILL BE HELD ON WEDNESDAY 24 JUNE 2009 AT 10:00 IN THE TERRACE ROOM, COUNTRY CLUB JOHANNESBURG, 1 NAPIER ROAD, AUCKLAND PARK, JHB

AGENDA
1. To confirm the Minutes of the Seventy Second Annual General Meeting held on 25 June 2008.

2. Adoption of the Report of the Trustees for the year ended 31 December 2008.

3. Adoption of the Audited Annual Financial Statements for the year ended 31 December 2008.

4. Appointment of External Auditors for the 2009 audit.

5. Election of Members to the Board of Trustees in terms of Rule 18.

6. Trustee honoraria paid during 2008.

7. To transact such other business as may be transacted at an Annual General meeting of which due notice has been given. NOTE: Notices of motions to be placed before the meeting must reach the Principal Officer at 37 Conrad Street, Florida North, 1709 no later than 7 days prior to the date of this meeting.

By order of the Board of Trustees


Principal Officer

Any member who is entitled to attend and vote at a General Meeting of the Scheme shall have the right to appoint a proxy, who must be a member of the Scheme, to attend and vote in his stead. A proxy form will be enclosed in your printed HouseCall! which you will reveive in the post shortly.

Click here to download the Nomination Form

May 2009

YES! Your voice is important!
THAT'S WHY WE CALL OURSELVES 'A MEDICAL SCHEME RUN BY MEMBERS FOR MEMBERS'

So please do your best to join us at our member forum meeting in Cape Town. This is your opportunity to be involved and have your say. As always, there is trustee representation at the meeting as well. Your attendance and opinions are always valued.

Details as follows:
Date: 7th July 2009
Time: 10h30 - 12h30
Venue: Seminar Room 3, Belmont Square, Belmont Rd, Rondebosch, Cape Town
RSVP: Julie Keenan on 011 8804308 or rsvpctn@
thecheesehasmoved.com

We do look forward to seeing you there!





CHAIRMAN'S Report

For many, 2009 actually began last year as we looked ahead with trepidation and anxiety to the coming of the New Year. But as this year dawned and as we travelled further into it, we realise that things are not as dire as forecasted and what's more, people are learning new ways of adapting and coping and so, the world is still turning on its axis.

Looking at our performance for the financial year 2008, I am pleased to report that Fedhealth once again successfully navigated another challenging year, increasing its membership by nearly 9% with no adverse effects on our stability or reserves. In terms of our membership growth and solvency, I can say with pleasure that it remains most satisfactory. Our solvency ratio remained constant and is still well above the statutory requirement of 25%. The scheme has maintained a strong financial position with a net surplus of R76.5 million and investment returns reaching 10.83%. Our solid credit rating was re-affirmed at AA- by Global Credit Rating which demonstrates a healthy claims paying ability. We have lost some members to GEMS, however the good news is that we have been working hard at increasing our private membership and on this front we have proven successful. By year end we had grown to nearly 85 000 members, with over two thirds of this figure coming from the private sector.

Our member elected trustees continue to run the scheme to the highest ethical, moral and fiduciary standards, always keeping in mind the vision of "for the member, by the member". The board has enhanced their interaction with members by introducing a direct contact channel for members to the board through our monthly newsletter, "HouseCall!" encouraging members to provide us with their views and experiences of the scheme.

It is important that we also turn our thoughts to how the current economic situation affects our members, the people we exist for. Although interest rates and fuel prices have dropped, household budgets still remain under pressure. While many members, particularly those who are fortunate enough to be healthy, would consider giving up their medical aid in order to save costs, I would urge those members to only consider this as a last resort. Unfortunately, the risk of getting injured or falling ill remains, irrespective of the state of the economy. Even relatively minor treatments can end up being very expensive. At Fedhealth we understand that particularly in these times, value for money is more important than ever before. Our philosophy of Real Medical Aid is therefore more relevant now than ever and peace-of-mind benefits like unlimited private hospital cover and reimbursement rates at three times the medical aid rate across all current options is not negotiable. We continue to improve on our existing benefits and our latest addition of a Trauma Management service has been met with great approval by our members.

There are many challenges ahead for us, like the Risk Equalisation Fund, standardisation of benefits, and National Health Insurance. The scheme is actively involved in forums adding our voice to these issues; always acting in the best interest of our members.

The above is a short summary and commentary on our financial year-end review. As always, all the information is available for your perusal and can be obtained on request from the scheme; from any of the Medscheme branches around the country or accessed on the scheme's website, www.fedhealth.co.za

Finally, on behalf of the Board, I would like to thank you, our members, for your continued support; our administrator, Medscheme for their efforts in meeting our requirements; our managed care organisation, Medscheme Health Risk Solutions for managing the quality of healthcare our members receive and our loyal brokers who have ensured that the scheme has grown so well. We would also like to thank the Registrar of Medical Schemes and his staff for their interaction, support and advice. I must also express my thanks and appreciation to members of the board and to our CEO who, with their insight, skill and commitment have ensured that the scheme is successful.

Malcolm Kahn
Chairman: Fedhealth Board of Trustees

CEO's REPORT

Despite the economic difficulties experienced during 2008, which continue to have an impact on the country, the scheme managed to grow its membership base and ensure a sound financial result. It is not the objective of the scheme to make unnecessarily large surpluses, which many members see as profiteering at their expense, but rather to ensure a sustainable medical scheme and to comply with requirements of the medical schemes act.

Financial Results
The scheme made a net surplus of R76,5 million, which compares favourably with our surplus of R28,4 million in 2007. Notwithstanding a growth of more than 6 900 members, the reserve ratio stood at 28.15% and the members' reserves as at 31 December 2008 amounted to R544 million. Although claims increased by more than 22%, from R1,24 billion in 2007 to R1,52 billion in 2008 judicious investments and careful monitoring of expenditure saw the net position improve significantly. This is reflected in non-healthcare expenditure declining from 11% of gross contributions in 2007 to 9% of gross contributions in 2008.

In terms of auditing rules governing medical schemes the scheme is not allowed to provide an abbreviated version of the AFS, unless that version has also been fully audited. As the cost of fully audited abbreviated accounts does not seem justified we advise members that full copies of the AFS are available on the scheme website, at all Medscheme offices around the country, and on request (but please, we can't fax the full 70 pages!)



Administrative issues
During 2008 the scheme's administrator, Medscheme, changed the computer system used to process claims and manage the fund. This was required to ensure necessary controls and provide effective reporting and other functionality that was lacking from the previous computer system. Inevitably when there is a change of computer system there is a drop off in service levels and a claims backlog developed. This in turn led to some congestion of the call centre and Medscheme staff had to work overtime to rectify the situation.

During this process members of the board and I monitored the situation very closely to ensure that every effort was taken to minimise the impact. While service levels have improved to the levels agreed between the board and Medscheme as per the service level agreement the monitoring process continues as vigorously as ever.

Marketing and advertising
The marketing campaigns that we ran last year were very successful and contributed in no small measure to the membership growth of the scheme. This effort will be continued into 2009. It is a very delicate balancing act to spend enough to make an impact and attract the desired membership onto the scheme within very limited marketing budgets and without giving the impression of being wasteful. As with all other aspects of the scheme management every consideration is given to the use of membership funds to maximise their effect.

Scheme benefits
The philosophy of the board over the past decade has been to ensure that the scheme provides realistic and effective benefits within the constraints of keeping contributions in line. This is reflected in benefits such as a 300% reimbursement in hospital, paying for MRIs from Risk, paying pharmacists a dispensing fee of 36% and covering contraceptives and trauma care from risk. As a result Fedhealth has acquired a very solid reputation amongst medical practitioners as the scheme they like their patients to be on. We have worked hard to cement our relationship with doctors as without them you would not be able to receive the fine quality of care that you do. These efforts are also ongoing as we search for ways to ensure that doctors are properly and adequately remunerated without simply passing that cost onto the members.

Conclusion
It is with regret that I have to announce that after 9 years as CEO/ Principal Officer of the scheme I have resigned to take up an opportunity in India, where I want to investigate low income health insurance funding. I have enjoyed enormously the challenges of leading a scheme like Fedhealth and the successes that we have achieved. I am confident of the scheme's future prosperity and I look forward to returning to South Africa in a few years to continue working in this industry.

Jeremy Yatt
Principal Officer: Fedhealth Medical Scheme

FEDHEALTH MEDICAL SCHEME

MINUTES OF THE SEVENTY SECOND ANNUAL GENERAL MEETING OF MEMBERS OF FEDHEALTH MEDICAL SCHEME HELD ON WEDNESDAY 25 JUNE 2008 AT 10:00 IN THE MAPLE AND ELM ROOMS, COUNTRY CLUB JOHANNESBURG, 1 NAPIER ROAD, AUCKLAND PARK, JOHANNESBURG

PRESENT:

Mr. M Kahn (in the Chair)
Mr. T Borrill Trustee
Mr. J Cloete Trustee
Dr. N Finkelstein Trustee
Mr. P Hemus Trustee
Mrs. L Marsh Trustee
Mr. R Metrowich Trustee
Mr. N Parker Trustee
Mr. J van Vuuren Trustee
Mr. H Motan (Co-opted Board Member)
Mr. T Mabeta (Co-opted Board Member)
Mr. J Yatt Principal Officer
Mr. P Jordaan Fedhealth

Members as per the Attendance Register
IN ATTENDANCE:

Mr. K Aron Medscheme
Mr. C Ranger Medscheme
Mr. D von Wielligh Medscheme
Mr. D Lategan Medscheme
Mrs. L McDonald Medscheme

Medscheme Client Liaison Officers

NOTICE OF MEETING

The Chairman advised that due notice had been given and as a quorum was present the meeting was declared open.

At the time of the meeting, apologies had been received from Ms A Gahagan, Trustee.

1. CONFIRMATION OF THE MINUTES OF THE SEVENTY FIRST ANNUAL GENERAL MEETING

The minutes of the Seventy First Annual General Meeting held on 27 June 2007 were confirmed and signed as being a true record of the proceedings.

The Chairman called for the adoption of the minutes. Proposed by Mr Tom Borrill and seconded by Mr Malcolm Kahn.

2.
REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 DECEMBER 2007

The Chairman highlighted the activities of the Scheme over the previous twelve months.

Solvency Ratio

The Chairman reported that the membership growth and solvency was satisfactory. The investment returns had reached 11% and the credit rating was maintained at AA-.

Fedsure - Legal Settlement

The Chairman reported on the settlement with Fedsure of R11.7m which was a favourable settlement amount.

Membership Growth

The Chairman reported that the Scheme had suffered a small loss to GEMS, but the Scheme had increased its private membership, and in April 2008 the figure reached over 80 000 with 62% of the private sector making up this figure.

Benefit Improvements

All hospitalisation costs covered on all options up to 300% of medical aid rates.
More than 60 procedures that can safely be performed in a day ward, clinic or doctor's rooms are covered from Risk (the In-Hospital Benefit) and not from Day-to-Day Benefits.
Immediate optional member upgrade on diagnosis of serious ailment.
Free contraceptives.
No co-payment on pharmacy claims.
Excellent post-hospitalisation risk benefits.
Cardiac rehabilitation program.
Africa evacuation benefits.
Elective surgery interest free loans.
Child dependant status up to 27 years.
Chronic disease benefit covers 56 conditions (31 more than the 25 Prescribed Minimum Benefits stipulated by law).

Executive Control

The Chairman gave a brief outline on the composition of the Board of Trustees, their duties and service on various committees, such as, Finance, Managed Care, Investments, Marketing, Operations, Ex Gratia, Governance and Remuneration.

Governance Committee

The Chairman reported that the Governance Committee was very strong on disclosure of gifts, conflict of interest, skills development and assessment. Trustees continue to run the Scheme to the highest ethical and fiduciary standard and this ensures that every decision regarding every aspect of the Scheme's benefits, finances and strategy was taken with the best interest of the members foremost in mind.

Trustees Honoraria

The Chairman reported that the Trustees were expected to achieve certain objectives, and reviewed according to strict review criteria. Trustees were also expected to keep up-to-date with Government legislation.

A trustee who had been a trustee for more than 3 years was paid a monthly retainer, but this payment was conditional on achieving at least 80% attendance at meetings, as well as other criteria.

Future Challenges

The Chairman reported that there were future challenges for the Scheme and highlighted the following concerns:

Risk Equalisation Fund (REF). In principle, the schemes that had a higher proportion of older higher claiming members would receive some financial support from the fund, whilst those schemes with a lower claiming profile would contribute to the fund.
Standardisation of benefits. The proposed standardisation of benefits across the broad spectrum of medical aids was a good idea, but there could be unintended consequences.
Pricing control in Healthcare sector.

Mr Jeremy Yatt, Chief Executive Officer, Fedhealth, reflected on activities over the past year. Mr Yatt reported that the perception of many people was that a medical scheme was an insurance company with a profit motive. Mr Yatt further reported that a medical scheme was a non-profit organisation to defray members' medical expenses and pay claims.

Mr Yatt reported that in terms of the new auditing rules the Scheme had not been allowed to provide an abbreviated version of the Annual Financial Statement, unless that version, at an additional expense to the Scheme, had also been fully audited. The Board could not justify this additional expense and therefore had informed members that full copies of the AFS would be available on the Scheme website, Medscheme offices across the country and on request from Medscheme. Mr Yatt reported on the following:

Positive savings balances.
Non-healthcare expenditure amounted to 14% of contributions.
Mr Yatt assured the members that the Board was conscientious in maximising the investment income without exposing the Scheme to risk.
Marketing - including brochures, monthly newsletter and advertising.
Governance and compliance.
Relationship with Medscheme, and ensuring the continued high service to members of the Scheme.
Migration to the Nexus system, which had resulted in the poor service levels in the Call Centre over the first month, and explained the revised statement format.


 
3.
AUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2007

Adoption of the audited Financial Statements as at 31 December 2007 was proposed by Mr B Fraser and seconded by Mr J van Vuuren and unanimously carried.

4.
APPOINTMENT OF AUDITORS

The Chairman PROPOSED that Messrs KPMG be re-appointed as the Scheme's auditors until the next Annual General Meeting. The proposal was SECONDED by Mr D Lategan and carried.

Mr B Fraser requested an explanation from KPMG on their involvement in the allegations in purchasing a shelf company. Mr P Brink, Senior Partner, KPMG denied their involvement and reported that the case was with their attorneys.

5.
BOARD OF TRUSTEES

The Chairman advised that nominations for the election of Trustees had been received from Johann van Vuuren, Tom Borrill and Koos Cloete who had been re-elected to the Board in terms of Rule 18.

6.
TRUSTEE REMUNERATION

The Chairman reported on the Trustee Honoraria paid during 2007. NOTED AND RATIFIED.

7.
OTHER BUSINESS

Members were invited to raise issues they wished to have dealt with.

High Commission to Brokers. Mr Yatt reported that the brokers' commissions were regulated by law and Fedhealth adhered to the defined maximum levels.

Administrator. The Chairman reported that tenders for administrators had been considered by the Board, but the consensus was that the present administrator (Medscheme) was meeting its obligations.

Merger of Medical Schemes. The Chairman reported that Fedhealth itself had been a product of a merger between Fedsure, Tafelberg and Northern medical schemes, and although Fedhealth would like to obtain more members, a merger could confront a scheme with financial difficulties.

Donald Gordon option. Mr Yatt reported on the different options offered by the Scheme, and took cognisance of the request by members to try and retain the Donald Gordon option in 2009. Mr Yatt further reported that this request would be referred to the Registrar for approval.

International Travel Benefit. Mr Yatt reported that this benefit was made available to members directly through Europ Assistance. The insurer, Regent Insurance, had placed restrictions on members above the age of 70 and had excluded pre-existing conditions. Mr Yatt undertook to discuss the matter with Regent and Europ Assistance and to investigate possible alternative policies for members.

2008 Contribution increase. The Chairman reported that the Board, after extensive deliberation, believed that it was within the members' interest to retain the benefits offered by Fedhealth, even though this may have caused the increase to be higher than other schemes that had significantly reduced their benefits and savings.

The Chairman reported that Client Liaison Officers and management of Medscheme were also in attendance to deal with members' queries.

The Chairman thanked members for bringing their queries to the Trustees' attention and looked forward to their attendance next year.

8.
CLOSURE

The Chairman thanked the members for attending the meeting.

There being no further formal matters to discuss, the meeting concluded at 11:40.

DRUG ABUSE
Be a parent, not a friend

Parents who impose strict rules on their teenagers have a better chance of raising drug-free children, according to a study by the National Centre on Addiction and Substance Abuse.

The study found that teenagers living in "hands-off" households are twice as likely to abuse drugs as the average teenager, while teenagers with absentee parents are four times as likely to abuse substances.

Surprisingly, despite conventional wisdom that many teens don't want their parents to establish rules and expectations, the teens with the best relationships with their parents, were the ones whose parents closely monitor and restrict their activities, according to a story about the study on CNN.

While 47 percent of teens living in "hands-on" households reported having an excellent relationship with their fathers and 57 percent an excellent relationship with their mothers, only 13 percent of teens with "hands-off" parents have this relationship with their fathers and 24 percent with their mothers.

"Moms and dads should be parents to their children, not pals," said Joseph Califano, chairman of the Columbia University-based centre. "Mothers and fathers who are parents rather than pals can greatly reduce the risk of their children smoking, drinking and using drugs."

Parents in "hands-on" households consistently take at least 10 of the following actions:
• Monitor what their teens watch on TV and the Internet
• Put restrictions on the CDs they buy
• Know where their teens are after school and on weekends
• Are told the truth by their teens about where they really are going
• Are "very aware" of their teens academic performance
• Impose a curfew
• Make clear they would be "extremely upset" if their teen used pot
• Eat dinner with their teens six or seven nights a week
• Turn off the TV during dinner
• Assign their teen regular chores, and
• Have an adult present when the teens return home from school.

EPILEPSY AND DIET
Controversial though it may be, new vaccine springs hope for brighter future

Step 1:

Understanding the relationship between epilepsy and diet

Diet does not play a significant role in causing epilepsy. However, alcohol abuse can cause seizures and should therefore be used in moderation.

Medications used to treat epilepsy may interfere with the uptake of certain nutrients, such as calcium and vitamin D. Supplementation is therefore necessary. In young children, the so-called "ketogenic diet" is sometimes used. This diet is, however, controversial and as it is a very restrictive diet, it should only be followed under strict medical supervision.

Step 2:

Adopting healthy habits

Stick to a well balanced diet
Eliminate alcohol
Get sufficient sleep
Avoid changes in routine
If you need to take other medication than that prescribed for epilepsy. check with your doctor first
Avoid certain situations or activities known to promote seizures.

Step 3:

Understanding the basic principles of a diet for epileptics

The medications used to treat epilepsy may interfere with the uptake of certain nutrients, such as calcium and vitamin D. If you are taking phenobarbital, phenytoin or primidone, then vitamin D supplementation is recommended to prevent softening of the bones.

Conversely folic acid may interfere with the action of phenytoin, so it is advisable not to take folic acid supplements while using this drug. Alcohol is usually not permitted if you use phenytoin as it can cause seizures.

In young children a so-called "ketogenic diet" is sometimes used but this remains controversial. The diet gets most (80%) of its calories from fat and a slight deviation could trigger a seizure. It is a serious medical treatment and not a "do it yourself" diet. Without proper medical guidance (usually by a team), it could have serious consequences.

Why you should donate blood
Your regular feature on healthy choices

Safe blood saves lives. Every day thousands of people would die if others did not donate their blood. By donating blood, you are giving a patient something money cannot buy and science cannot create. A single blood donation can equal three gifts of life, as nearly every blood donation is separated into red blood cells, plasma and platelets.

The majority of transfusions are given to:

Women who haemorrhage as a complication of pregnancy;
Children with severe anaemia;
Accident victims; and
Surgical and cancer patients.

By donating blood you make a difference.
(Information from the South African National Blood Service)

REAL RESPONSE

Here's your very own 'write in and be heard' section in HouseCall!

Send your letters to
REAL RESPONSE, HouseCall!,
P O Box 3065,
Saxonwold
2132,

or

Fax 086 590 2876.

The e-mail address is: housecall@ thecheesehasmoved.com

DISCLAIMER: The opinions, advice and products contained in articles supplied by contributors other than employees of Fedhealth do not necessarily reflect the policy, rules or opinions of Fedhealth Medical Scheme.
 
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